:root {
  --pink: #e75a9c;
  --pink-deep: #b83372;
  --pink-soft: #f7c9dd;
  --blush: #fdeef4;
  --cream: #fffaf6;
  --ivory: #fffdf9;
  --ink: #2c1c26;
  --ink-soft: #6a5560;
  --gold: #c9a24b;
  --white: #ffffff;
  --ok: #1c7a48;
  --ok-bg: #eafaf0;
  --off: #b3243b;
  --off-bg: #fdecef;
  --shadow: 0 18px 46px rgba(58, 34, 48, 0.16);
  --shadow-sm: 0 8px 24px rgba(184, 51, 114, 0.12);
  --radius: 20px;
  --serif: 'Playfair Display', Georgia, serif;
  --display: 'Cormorant Garamond', Georgia, serif;
  --script: 'Parisienne', cursive;
  --sans: 'Poppins', system-ui, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; -webkit-tap-highlight-color: rgba(231,90,156,0.15); }
html { scroll-behavior: smooth; }
body {
  font-family: var(--sans);
  color: var(--ink);
  background: linear-gradient(180deg, var(--blush), var(--cream) 40%);
  line-height: 1.6;
  font-weight: 300;
  -webkit-font-smoothing: antialiased;
  min-height: 100vh;
}

/* ---------- App shell ---------- */
.app { max-width: 560px; margin: 0 auto; padding: 0 0 96px; position: relative; }

.topbar {
  position: sticky; top: 0; z-index: 30;
  background: rgba(255,253,249,0.92);
  backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--pink-soft);
  padding: 0.9rem 1.1rem;
  display: flex; align-items: center; gap: 0.7rem;
}
.topbar__logo { font-family: var(--script); font-size: 1.6rem; color: var(--pink-deep); line-height: 1; }
.topbar__sub { font-size: 0.68rem; letter-spacing: 0.18em; text-transform: uppercase; color: var(--ink-soft); }
.topbar__spacer { flex: 1; }
.topbar__staff {
  border: 1.5px solid var(--pink-soft); background: var(--white); color: var(--pink-deep);
  border-radius: 999px; padding: 0.4rem 0.9rem; font-size: 0.78rem; font-weight: 600; cursor: pointer;
}
.topbar__staff.on { background: var(--pink-deep); color: #fff; border-color: var(--pink-deep); }

.view { padding: 1.1rem; animation: rise 0.3s ease; }
@keyframes rise { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }
.hidden { display: none !important; }

h1, h2, h3 { font-family: var(--serif); font-weight: 600; color: var(--ink); }
h1 { font-size: 1.5rem; margin-bottom: 0.2rem; }
h2 { font-size: 1.2rem; margin: 1.3rem 0 0.6rem; }
h3 { font-size: 1rem; }
.lead { color: var(--ink-soft); font-size: 0.9rem; margin-bottom: 0.5rem; }
.muted { color: var(--ink-soft); font-size: 0.82rem; }

/* ---------- Cards ---------- */
.card {
  background: var(--white); border: 1px solid #f2dfe8; border-radius: var(--radius);
  padding: 1.1rem; margin-bottom: 0.9rem; box-shadow: var(--shadow-sm);
}
.card--pad0 { padding: 0; overflow: hidden; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 0.4rem;
  border: none; border-radius: 999px; cursor: pointer; font-family: var(--sans);
  font-weight: 600; font-size: 0.9rem; padding: 0.8rem 1.4rem; transition: transform 0.12s, box-shadow 0.2s;
  text-decoration: none;
}
.btn:active { transform: scale(0.97); }
.btn--primary { background: linear-gradient(135deg, var(--pink), var(--pink-deep)); color: #fff; box-shadow: var(--shadow-sm); }
.btn--soft { background: var(--blush); color: var(--pink-deep); border: 1.5px solid var(--pink-soft); }
.btn--gold { background: linear-gradient(135deg, #e6c983, var(--gold)); color: #3a2230; }
.btn--block { width: 100%; }
.btn--sm { padding: 0.5rem 0.9rem; font-size: 0.8rem; }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }
.linkbtn { background: none; border: none; color: var(--pink-deep); font-weight: 600; cursor: pointer; font-size: 0.85rem; padding: 0.3rem; }

/* ---------- Forms ---------- */
.field { margin-bottom: 0.8rem; }
.field > label { display: block; font-size: 0.8rem; font-weight: 600; color: var(--ink-soft); margin-bottom: 0.3rem; }
input, select, textarea {
  width: 100%; font-family: var(--sans); font-size: 0.95rem; color: var(--ink);
  border: 1.5px solid #ecd6e0; border-radius: 12px; padding: 0.7rem 0.85rem; background: var(--ivory);
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--pink); box-shadow: 0 0 0 3px rgba(231,90,156,0.15); }
textarea { min-height: 74px; resize: vertical; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0.6rem; }
.check { display: flex; align-items: flex-start; gap: 0.55rem; font-size: 0.85rem; margin-bottom: 0.55rem; cursor: pointer; }
.check input { width: auto; margin-top: 0.2rem; flex-shrink: 0; }

/* ---------- Bottom nav ---------- */
.nav {
  position: fixed; left: 0; right: 0; bottom: 0; z-index: 40;
  max-width: 560px; margin: 0 auto;
  background: rgba(255,253,249,0.96); backdrop-filter: blur(12px);
  border-top: 1px solid var(--pink-soft);
  display: grid; grid-template-columns: repeat(4, 1fr);
}
.nav__btn {
  border: none; background: none; cursor: pointer; padding: 0.6rem 0.2rem 0.75rem;
  display: flex; flex-direction: column; align-items: center; gap: 0.15rem;
  color: var(--ink-soft); font-size: 0.68rem; font-weight: 500;
}
.nav__btn .ico { font-size: 1.35rem; line-height: 1; }
.nav__btn.on { color: var(--pink-deep); }
.nav__btn.on .ico { transform: translateY(-2px); }

/* ---------- Pets ---------- */
.pet { display: flex; align-items: center; gap: 0.85rem; }
.pet__photo {
  width: 58px; height: 58px; border-radius: 50%; object-fit: cover; flex-shrink: 0;
  background: linear-gradient(135deg, var(--pink), var(--pink-deep));
  display: grid; place-items: center; color: #fff; font-size: 1.5rem; border: 2px solid #fff; box-shadow: var(--shadow-sm);
}
.pet__name { font-family: var(--serif); font-weight: 600; font-size: 1.1rem; }
.pet__meta { font-size: 0.8rem; color: var(--ink-soft); }
.badge {
  display: inline-block; background: var(--blush); color: var(--pink-deep);
  border-radius: 999px; padding: 0.12rem 0.6rem; font-size: 0.7rem; font-weight: 600; margin-left: 0.3rem;
}
.badge--warn { background: #fff3d6; color: #916100; }

/* ---------- Service menu ---------- */
.svc {
  display: flex; align-items: center; gap: 0.7rem; padding: 0.75rem; border: 1.5px solid #eedae4;
  border-radius: 14px; margin-bottom: 0.55rem; cursor: pointer; transition: border-color 0.15s, background 0.15s;
}
.svc.sel { border-color: var(--pink); background: var(--blush); }
.svc__check {
  width: 22px; height: 22px; border-radius: 6px; border: 2px solid var(--pink-soft); flex-shrink: 0;
  display: grid; place-items: center; color: #fff; font-size: 0.8rem;
}
.svc.sel .svc__check { background: var(--pink-deep); border-color: var(--pink-deep); }
.svc__name { font-weight: 600; font-size: 0.92rem; }
.svc__desc { font-size: 0.75rem; color: var(--ink-soft); }
.svc__price { margin-left: auto; text-align: right; font-weight: 700; color: var(--pink-deep); white-space: nowrap; }
.svc__dur { font-size: 0.7rem; color: var(--ink-soft); font-weight: 400; }

.pills { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.pill {
  border: 1.5px solid var(--pink-soft); background: #fff; color: var(--ink);
  border-radius: 999px; padding: 0.45rem 0.85rem; font-size: 0.8rem; cursor: pointer; font-weight: 500;
}
.pill.sel { background: var(--pink-deep); color: #fff; border-color: var(--pink-deep); }

.total {
  position: sticky; bottom: 68px; margin-top: 1rem;
  background: var(--plum, #3a2230); color: #fff; border-radius: 16px; padding: 0.9rem 1.1rem;
  display: flex; align-items: center; justify-content: space-between; box-shadow: var(--shadow);
}
.total__amt { font-family: var(--serif); font-size: 1.35rem; }
.total small { display: block; font-size: 0.68rem; opacity: 0.8; font-weight: 300; }

/* ---------- Status tracker ---------- */
.track {
  background: linear-gradient(135deg, var(--pink), var(--pink-deep)); color: #fff;
  border-radius: var(--radius); padding: 1.3rem; text-align: center; box-shadow: var(--shadow); margin-bottom: 0.9rem;
}
.track__code { font-size: 0.72rem; letter-spacing: 0.15em; opacity: 0.85; }
.track__status { font-family: var(--serif); font-size: 1.5rem; margin: 0.3rem 0 0.9rem; }
.steps { display: flex; align-items: center; justify-content: space-between; }
.step { flex: 1; text-align: center; position: relative; font-size: 0.62rem; }
.step .dot {
  width: 26px; height: 26px; border-radius: 50%; background: rgba(255,255,255,0.28);
  margin: 0 auto 0.3rem; display: grid; place-items: center; font-size: 0.85rem; transition: 0.3s;
}
.step.done .dot { background: #fff; color: var(--pink-deep); }
.step.active .dot { background: var(--gold); color: #3a2230; box-shadow: 0 0 0 5px rgba(255,255,255,0.25); }
.step .lbl { opacity: 0.85; line-height: 1.15; }
.step::before {
  content: ''; position: absolute; top: 13px; left: -50%; width: 100%; height: 2px; background: rgba(255,255,255,0.28); z-index: -1;
}
.step:first-child::before { display: none; }
.step.done::before, .step.active::before { background: #fff; }

/* ---------- Staff board ---------- */
.board__filter { display: flex; gap: 0.4rem; overflow-x: auto; padding-bottom: 0.5rem; margin-bottom: 0.4rem; }
.ticket { border-left: 5px solid var(--pink); }
.ticket--ready { border-left-color: var(--ok); background: var(--ok-bg); }
.ticket--done { opacity: 0.6; }
.ticket__top { display: flex; align-items: center; gap: 0.6rem; }
.ticket__code { font-size: 0.7rem; color: var(--ink-soft); }
.statuschip { display: inline-block; border-radius: 999px; padding: 0.2rem 0.7rem; font-size: 0.72rem; font-weight: 700; }
.statuschip--go { background: var(--blush); color: var(--pink-deep); }
.statuschip--ready { background: var(--ok-bg); color: var(--ok); }
.statuschip--done { background: #eee; color: #666; }
.ticket__svcs { font-size: 0.8rem; color: var(--ink-soft); margin: 0.4rem 0; }
.ticket__actions { display: flex; flex-wrap: wrap; gap: 0.4rem; }

/* ---------- Loyalty ---------- */
.loyalty {
  margin-top: 0.9rem; border-radius: 16px; padding: 1rem 1.1rem;
  background: linear-gradient(135deg, #fff6ea, #fde7f1);
  border: 1px solid var(--gold, #c9a34e);
  box-shadow: 0 6px 20px rgba(201, 163, 78, 0.18);
}
.loyalty__head { font-family: 'Playfair Display', serif; font-weight: 700; font-size: 1.05rem; color: var(--pink-deep); }
.loyalty__stats { display: grid; grid-template-columns: 1fr 1fr; gap: 0.6rem; margin-top: 0.6rem; }
.loyalty__stat {
  display: flex; flex-direction: column; align-items: center; gap: 0.15rem;
  background: rgba(255, 255, 255, 0.7); border-radius: 12px; padding: 0.7rem 0.4rem;
}
.loyalty__num { font-family: 'Playfair Display', serif; font-weight: 700; font-size: 1.6rem; color: var(--pink-deep); line-height: 1; }
.loyalty__lbl { font-size: 0.72rem; letter-spacing: 0.05em; text-transform: uppercase; color: var(--ink-soft); }

/* ---------- Toast + modal ---------- */
.toast {
  position: fixed; left: 50%; bottom: 90px; transform: translateX(-50%) translateY(20px);
  background: var(--ink); color: #fff; padding: 0.7rem 1.2rem; border-radius: 999px; font-size: 0.85rem;
  opacity: 0; pointer-events: none; transition: 0.3s; z-index: 60; max-width: 90%; text-align: center;
}
.toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }
.modal { position: fixed; inset: 0; background: rgba(44,28,38,0.55); display: none; place-items: center; z-index: 70; padding: 1rem; }
.modal.open { display: grid; }
.modal__box { background: var(--white); border-radius: var(--radius); padding: 1.3rem; width: 100%; max-width: 400px; max-height: 90vh; overflow-y: auto; }
.empty { text-align: center; color: var(--ink-soft); padding: 2rem 1rem; }
.empty .big { font-size: 2.5rem; }

/* ---------- Staff subnav + panes ---------- */
.staff__subnav { position: sticky; top: 66px; z-index: 5; background: var(--bg, #fff8fb); padding: 0.4rem 0; margin-bottom: 0.4rem; }
.staff__pane.hidden { display: none; }

/* ---------- Ledger table ---------- */
.ledger { width: 100%; border-collapse: collapse; font-size: 0.82rem; margin-top: 0.4rem; }
.ledger th { text-align: left; font-weight: 600; color: var(--ink-soft); border-bottom: 1px solid var(--pink-soft); padding: 0.25rem 0.3rem; }
.ledger td { padding: 0.25rem 0.3rem; border-bottom: 1px solid #f3e2ea; }
.ledger tr:last-child td { border-bottom: none; }
/* ===== Clients CRM ===== */
.client__contact { display: flex; gap: 0.4rem; flex-wrap: wrap; margin: 0.4rem 0; }
.petrow { border-top: 1px dashed var(--pink-soft); padding: 0.4rem 0 0.2rem; }
.petrow:first-of-type { border-top: none; }
.petrow__name { font-weight: 600; }
.petrow--edit { display: flex; align-items: center; gap: 0.4rem; border-top: 1px solid #f3e2ea; }
.vaxbadge { display: inline-block; font-size: 0.72rem; font-weight: 600; padding: 0.1rem 0.5rem; border-radius: 999px; white-space: nowrap; }
.vax--current  { background: #e6f6ea; color: #1c7a37; }
.vax--expiring { background: #fff3d6; color: #9a6a00; }
.vax--expired  { background: #fde3e3; color: #b3261e; }
.vax--unknown  { background: #eee; color: #666; }
#clPets { margin: 0.2rem 0 0.4rem; }
#petVaxStatus { min-height: 1.2rem; }

/* --- level-up: photo gallery + report KPIs --- */
.petphotos{display:grid;grid-template-columns:repeat(auto-fill,minmax(84px,1fr));gap:0.4rem}
.petphotos .ph{position:relative;border-radius:10px;overflow:hidden;background:#f4e7ee;aspect-ratio:1/1}
.petphotos .ph img{width:100%;height:100%;object-fit:cover;display:block}
.petphotos .ph__tag{position:absolute;top:2px;left:2px;font-size:0.62rem;padding:1px 5px;border-radius:6px;background:rgba(184,51,114,0.9);color:#fff}
.petphotos .ph__rm{position:absolute;top:2px;right:2px;border:0;border-radius:6px;background:rgba(0,0,0,0.55);color:#fff;cursor:pointer;font-size:0.7rem;line-height:1;padding:2px 4px}
.petphotos .ph__cap{position:absolute;bottom:0;left:0;right:0;font-size:0.6rem;padding:2px 4px;background:linear-gradient(transparent,rgba(0,0,0,0.6));color:#fff}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:0.5rem;margin-bottom:0.7rem}
.kpi{background:#fff;border-radius:12px;padding:0.7rem 0.8rem;box-shadow:0 1px 4px rgba(0,0,0,0.06)}
.kpi__num{font-size:1.35rem;font-weight:600;color:#b83372;font-family:'Playfair Display',serif}
.kpi__lbl{font-size:0.72rem;color:#8a6b7a;text-transform:uppercase;letter-spacing:0.04em}
.appt-badge{display:inline-block;font-size:0.72rem;padding:1px 7px;border-radius:8px;background:#eaf6ec;color:#2c7a3f;margin-left:0.3rem}
.appt-badge--pending{background:#fdf1e0;color:#a5701a}